Oferta publiczna - Parblo

The online store operating at parblo-store.pl (hereinafter referred to as the „Store”) is run by:
Individual entrepreneur Dzmitry Syravatka (hereinafter referred to as the „Seller”)
NIP: 5833533390
Address for personal collection: Poland, Gdańsk, 80-703, ul. Siennicka 10/40
Telephone: +48 451 589 832
E-mail: info@parblo-store.pl
The Regulations define the rules for using the Store, placing orders, concluding distance selling contracts, deliveries, payments, withdrawal from the contract, complaints and the Seller’s liability.

Customer – a natural person, legal person or organizational unit with legal capacity, making purchases in the Store.
Consumer – a customer who is a natural person making a purchase not directly related to business or professional activity.
Entrepreneur with consumer rights – a natural person conducting business activity, concluding a contract directly related to its activity, but not of a professional nature (in accordance with the regulations).
Goods – a product offered in the Store, in particular consumer electronics and accessories.
Sales Agreement – a distance contract concluded between the Seller and the Customer via the Store.
Working days – days from Monday to Friday, excluding public holidays in Poland.

To use the Store, you must have: a device with internet access, an up-to-date web browser, and an active email account.
The Store uses cookies and similar technologies – the rules are specified in the Cookies Policy available in the Store.

The Customer undertakes to use the Store in accordance with the law and good practices and to provide truthful data.
It is prohibited to provide illegal content.
The Seller may temporarily suspend the operation of the Store for technical reasons.

Information about the Goods in the Store constitutes an invitation to conclude a contract.
Prices are given in PLN and are gross prices (including VAT), unless expressly stated otherwise.
Delivery costs are provided during the ordering process.

Orders can be placed 24/7.
To place an order, the Customer:
a) selects the Goods,
b) adds them to the basket,
c) selects the delivery and payment method available in the Store,
d) provides the data necessary to complete the order,
e) accepts the Regulations,
f) places the order using the „Order with obligation to pay” button (or equivalent).
The sales contract is concluded when the Customer receives order confirmation by e-mail.
The Seller may refuse to process an order in justified cases (e.g. lack of goods, obvious error in the price or description).

The Customer makes payment in the manner available in the Store when placing the order.
If payment is made in advance, the Customer is obliged to make it within the time specified in the Store.
Failure to pay on time may result in the order being canceled.

Delivery is made in the manner provided in the Store when placing the order.
The order completion date is indicated in the Store (e.g. in the Product description or at the ordering stage).
Personal collection is possible at: Polska, Gdańsk, 80-703, ul. Siennicka 10/40 – after prior arrangement with the Seller (by phone or e-mail).
Customers should inspect the shipment upon receipt. In the event of damage, it is recommended that a damage report be completed with the carrier (this is not a requirement for filing a complaint, but it facilitates the process).

The Consumer and the Entrepreneur with consumer rights may withdraw from the contract within 14 days without giving any reason, counting from taking possession of the Goods.
To exercise the right of withdrawal, please submit a declaration to the following e-mail address: info@parblo-store.pl .
The Customer is obliged to return the Goods no later than within 14 days of withdrawal to the following address:
The cost of returning the Goods shall be borne by the Customer, unless the Seller has agreed to bear it.
The refund will be made no later than 14 days after receiving the declaration, however, the Seller may withhold the refund until receiving the Goods or proof of their return.
The Customer is liable for any reduction in the value of the Goods resulting from their use in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods.
Exclusions from the right of withdrawal result from the provisions (e.g. sealed media/software after opening, hygiene products after unsealing, digital content after commencement of performance with consent).

The Seller is liable to the Consumer for non-conformity of the Goods with the contract under the terms and conditions set out in the regulations.
Complaints can be submitted:
a) by e-mail: info@parblo-store.pl
b) in writing
The complaint must include: contact details, order number, description of the problem, date of discovery, and request.
The Seller will respond within the time required by law.
If it is necessary to deliver the Goods to process the complaint, the Seller will indicate the method and address of shipment.

Goods may be covered by a manufacturer’s or distributor’s warranty. Warranty terms are specified in the manufacturer’s documentation.
The warranty does not exclude or limit the rights arising from the Seller’s liability for non-conformity of the Goods with the contract.

The store may allow you to create an account. Creating an account is free of charge.
The customer is responsible for maintaining the confidentiality of the password.
The Customer may request deletion of the account by contacting the Seller at: info@parblo-store.pl .

The Store informs whether and how it verifies that the opinions come from people who purchased or used the Goods.
[description of verification or delete the entire point if there is no opinion]

The administrator of personal data is Individual entrepreneur Dzmitry Syravatka , NIP: 5833533390.
Contact details for data protection matters: info@parblo-store.pl .
The principles of data processing, purposes, legal basis and rights of the data subject are described in the Privacy Policy available in the Store.

The consumer may use out-of-court dispute resolution methods, including with the support of municipal/district consumer ombudsmen and relevant institutions.
The Seller informs whether he consents to out-of-court dispute resolution

To the extent permitted by law, the Seller may limit its liability towards Customers who are not Consumers, and in particular agree on different complaint rules.
Disputes with B2B Customers shall be resolved by the court having jurisdiction over the Seller’s place of business, unless mandatory provisions provide otherwise.

The applicable law is Polish law.
In matters not regulated by the Regulations, the provisions of Polish law shall apply.
The Seller may amend the Terms and Conditions for important reasons (changes in law, changes in Store functionality). Changes do not violate the acquired rights of Customers with respect to orders placed before the amendment.
The Regulations are available free of charge on the Store’s website in a form enabling their acquisition, reproduction and recording.

Telefon: +48 451 589 832E-mail: info@parblo-store.pl